39 lines
2.5 KiB
Markdown
39 lines
2.5 KiB
Markdown
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Ticket Management System in order to help helpdesks & service desks manage internal staff & customer requests
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The default login credentials are
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```
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User: admin@admin.com
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Password: 1234
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```
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## [](https://github.com/Peppermint-Lab/peppermint#introduction)Introduction
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It's a self hosted alternative to popular services such as zendesk
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[](https://github.com/Peppermint-Lab/peppermint/blob/master/static/homepage.png)
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## [](https://github.com/Peppermint-Lab/peppermint#-features)✨ Features
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- **Ticket Creation**: Bog standard ticket creation with a markdown editor and file uploads
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- **A log of client history**
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- **Markdown based Notebook with todo lists**
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- **Responsive**: Designed for variable screen sizes from mobile up to 4k
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- **Multi-deployment**: Quickly deploy using docker & pm2
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- **Simple to Use**: Designed to be easy to use with a simple logical workflow
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## [](https://github.com/Peppermint-Lab/peppermint#documentation)Documentation
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We have started working on creating documentation for peppermint which covers development to general usage. Click [here](https://docs.peppermint.sh) to be taken directly there.
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## [](https://github.com/Peppermint-Lab/peppermint#motivation)Motivation
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- This was initially a project to tie together my react and nodeJS skills and show something for my portfolio
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- It looked terrible! But it worked and showed functionaility, which got me a job.
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- Learn and deploy with docker
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- Redo the UI, completly from the ground up. Which has now been completed and for me looks great.
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- Build on this foundation and create a fully fledged product which offers what the big boys offer, but, at a much better ROI than signing up for zendesk etc.
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## [](https://github.com/Peppermint-Lab/peppermint#screenshots)Screenshots
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[](https://github.com/Peppermint-Lab/peppermint/blob/master/static/homepage.png) [](https://github.com/Peppermint-Lab/peppermint/blob/master/static/create_a_ticket.png) [](https://github.com/Peppermint-Lab/peppermint/blob/master/static/tickets.png) [](https://github.com/Peppermint-Lab/peppermint/blob/master/static/detail.png)
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